Your IT Support Provider in Houston Should Cover Ransomware Attacks

There is no better time than the modern day IT world for business owners to understand how to protect their data from cyberattacks, especially ransomware. While a ransomware may lead you to react hastily, it is always a good practice to implement best practices in IT security to overcome such an attack. First, ransomware attacks take the form of screen-locking malware or encrypting viruses. Thus, such an attack will typically lock you out from your computer network resources. Therefore, it is critical for you to implement regular data backup from your IT support provider in Houston. Backing up your data regularly will provide you with a fallback plan in case of a ransomware attack.

Steps to Recover from Ransomware Attacks

In most cases, ransomware attacks encrypt malware which holds your computer network resources “hostage.” While you may not have the in-house expertise to recover your computer network from such a technical nightmare, your IT support provider in Houston should be able to provide you with backup copies of your lost files.

However, that is not all. You should also have your computer networks disconnected from the Internet and all external devices. This will curb the ransomware from spreading to other parts of your computer network and cloud-based services. Once you have done this, the next step is to deploy anti-malware software tools to clean the ransomware from the infected workstations in your computer network. With a credible IT support provider, it is possible to have them conduct the “cleaning” for you. Although deleting the ransomware from your computer network will not automatically restore your files, you will be able to identify the particular type of ransomware that you are dealing with. Consequently, you will have an in-depth understanding of the level of cyber security measures to deploy to protect your computer network from such attacks.

Do Not Pay the Ransom

While you might be stressed and wish that you could make the ransomware attack go away, paying the ransom will not resolve it. Do not fall for the temptation to pay the attackers since the real target is not your money, but to sabotage your business. Most cyberattacks disguised as ransomware do not resolve after you pay the ransom money. Therefore, it is a good idea to ignore the ransom demands and focus on restoring the integrity of your computer network. You may have multiple end points of your computer network affected, but cleaning the ransomware from the infected device is achievable with the expertise of a credible IT support provider. Once your computer network is free from the ransomware, you can restore your files from your backup files.

At ICS, we provide reliable IT support solutions in Houston which include cloud-based backups to protect your business from cyberattacks. Contact us today to learn more.

Jason Simons

ICS is a Texas-based 40-year-old technology company specializing in Managed IT, VoIP, Video Conferencing and Video Surveillance solutions for US and International businesses. ICS has over 4000 regional installations and specializes in multi-site businesses between 25 and 2500 employees. ICS’s customers enjoy the experience of ICS’s Total Care program which provides clients flat fee services with obsolescence and growth protection. Whether a customer elects to deploy their IT, Video Conferencing or VoIP in the cloud or on the customer’s premise, ICS can provide a full turn-key solution for our clients under one flat monthly fee.