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IT support providers in Houston should offer security solutions and part of doing that means properly educating existing, as well as prospective, clientele. Cybersecurity in the workplace isn’t static. It isn’t something that is beholden just to IT support groups. Rather, workplace IT is the business of everyone; from the late-night custodian to the CEO. Everyone in any business represents either a protection against intrusion or a compromise. Several common areas of attack that a business should watch out for include:
- Phishing Scams
- Social Engineering Attacks
- Security Breaches
Phishing Scams
One of the most pernicious and prevalent issues defining security compromised comes from phishing. IT support providers in Houston are familiar with the variety of phishing scams that currently define the market today–but there are quite a few of them out there, and new ones are always developing. The best way to get around phishing scams is education. You want to find an MSP which can help educate your staff pertaining to the dangers arising from phishing scams. Additionally, that MSP should provide BDR–or Backup and Data Recovery–support. This will ensure that even if someone manages to break through your educated security solutions, you still don’t lose data or find yourself subject to paying from “ransomware” scams and the like.
Social Engineering Attacks
Social engineering attacks basically use human psychology to invade systems. For example, if you’ve got business with the CEO and it’s fairly urgent, you may be able to bull past a secretary through sheer momentum. Oftentimes this isn’t the case, but it happens. In business, professionalism dictates varying modes of either pleasantry or rebuff. Some CEOs get bombarded non-stop and are therefore under a general policy of non-admittance. Some aren’t and have an open door policy.
Social engineering requires a very little computational hacking and a great deal of conversational savvy. Basically, the “hacker” tricks an individual into giving out personal information which will allow them to hack the company. Here’s a great example of this: a young lady acts like the spouse of a man with a cell phone number. She puts on the sound of a baby crying in the background, acts busy and flustered, and gets the email address of a man who is totally unrelated to her. The only thing she did was “spoof” from his number, and that doesn’t require a lot of skill.
Security Breaches
Beyond social engineering and digital phishing scams, you’re going to have blunt-force attacks on occasion, as well as malware. You want traditional antivirus protocols in place and these require a skilled MSP to implement. Additionally, you should expect regular patches to silhouette operations.
Everyone On Duty
Because of the perniciousness behind phishing scams and social engineering, it’s integral that everyone is conscious of the hazards which define daily operations. Proper password protection is absolutely integral as is security support from a trustworthy IT company. IT support providers in Houston through ICS can cost-effectively reduce instances of operational intrusion by educating staff as well as providing antivirus software and continuous proactive monitoring solutions. When your business is monitored closely, and everyone has a security-conscious attitude, you’ll see fewer security compromises.
Further reading
ICS is a Texas-based 40-year-old technology company specializing in Managed IT, VoIP, Video Conferencing and Video Surveillance solutions for US and International businesses. ICS has over 4000 regional installations and specializes in multi-site businesses between 25 and 2500 employees. ICS’s customers enjoy the experience of ICS’s Total Care program which provides clients flat fee services with obsolescence and growth protection. Whether a customer elects to deploy their IT, Video Conferencing or VoIP in the cloud or on the customer’s premise, ICS can provide a full turn-key solution for our clients under one flat monthly fee.