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Maintenance is Mandatory. Outages are Optional.
One of our underlying carriers has scheduled a 6-hour maintenance window on March 12th, 2018 from 11:00 p.m. to 5:00 a.m. CDT. This carrier is utilized in our TotalVoice and OpenVoice cloud phone system platforms.
Due to ICS’s standards and built-in redundancy, there is no expected down-time for our clients. If, for any reason, your hosted VoIP is affected, please notify ICS at the appropriate regional office. Contact information is listed below for your convenience.
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San Antonio: (210) CALL ICS (210.225.5427)
Austin: 512.433.4700
Houston: (713) CALL ICS (713.225.5427)
ICS is a Texas-based 40-year-old technology company specializing in Managed IT, VoIP, Video Conferencing and Video Surveillance solutions for US and International businesses. ICS has over 4000 regional installations and specializes in multi-site businesses between 25 and 2500 employees. ICS’s customers enjoy the experience of ICS’s Total Care program which provides clients flat fee services with obsolescence and growth protection. Whether a customer elects to deploy their IT, Video Conferencing or VoIP in the cloud or on the customer’s premise, ICS can provide a full turn-key solution for our clients under one flat monthly fee.