Our Results

“Keith stepped in while he was on PTO and took care of our phone issues for us. Thanks Keith!”

“David Didion is quick to respond, understands instantly what the issue is about and knows how to fix, or if not then promptly returns with the right answer after doing necessary research for the more difficult problems. His wide range of knowledge is exceptional.”

“We’ve been working with Jason and the ICS team in Houston for the last two weeks. My immediate impression is professionalism, but also caring, friendly and understanding. This is a top-notch business IT support organization, that see their customers and partners as more than just numbers on a spreadsheet, and their positive company culture can be seen in everything they do.”

“David was able to assist Antoinette (Fiserv- Nautilus) today and get the mount disk error fixed. We are so pleased a solution was found. 👍🏽😊”

“Alan is my “Go to” guy for tech support. Fixes my issues quickly and stays with me until we are BOTH sure everything is covered and fixed. Great Support!”

“This is a test review of signature Thumbs up”

“Great group of people here. Very professional”

“James Smith continues to provide great customer service to all Oil States International employee’s when representing ICS as our Vendor of choice to handle IT tickets with telecommunication needs. Communication skills exceed expectations, I am never disappointed by his consistency and attention to details.”

“Mike Bartlett is always friendly, Knowledgeable, and very Helpful to me. I have reached out to him many times for help on our Mitel’s HX Controller. He explains and shows me how to do things for my customers. I am very appreciative his commitment to helping our organization.”

“Keith is without exception excellent. We can always count on him in a crunch.”

“Best in the galaxy”

“Chris was very responsive and helpful.”

“Keith managed to succcessfully and quickly resolve various issues we had today. Througout the process, Keith explained, not only the issues, but how it was being resolved and added tips along the way. Thanks Keith!”

“Keith W. has been amazing to work with. We went through a business card conversion which required a lot of routing changes and after hour work. Keith was very attentive and patience throughout the process. He was a key player in the vendor conversion and we couldn’t have done it without his help and professionalism. Thanks Keith!”

“The absolute best ICS employee!!”

“Response to all of my questions have been received and answered with timely professionalism :)”

“Pablo was prompt to scheduled meeting and very informative, patient and helpful. So nice to get very good customer service in this day and time!”

“Mike is always available with any questions or concerns.”

“Every request for changes, updates , rerouting and programming has been addressed quickly and professionally. Keith and Joseph are on point!”

“Alan is always professional, patient, and is able to explain to my (I’m not that technology savvy) questions to where I understand things. He’s the best!!”

“Chris was extremely helpful! He took care of all of my concerns immediately!”

“Always fast and extremely helpful!!”

“Great company.”

“Pablo was very thorough in communicating/coordinating with our IT vendor.”

“HE WAS VERY PROFESSIONAL”

“great assistance. also great at following up.”

“Resolved issue”

“I was in a critical situation where I needed to find a solution for my Mitel system and started calling the list of dealers published on Mitel’s website. The ICS salesman I spoke with got me connected with one of their engineers (James) and 2 days later we had a complicated solution in place and working. I am totally impressed with this company.”

“Chris was very helpful and fixed my problem rapidly.”

“Brian and the team are SO helpful and pleasant, it’s always a positive experience getting help from ICS. Thank you!”

“Quick responses are always appreciated!!! Thank”

“Very Professional and knowledgeable. The office in the Houston area is a warm and inviting environment. Glad I met you.”

“Always thorough, helpful and easy. Love these guys!”

“Sherri is always helpful and CHEERFUL!! She always makes sure our problems get addressed in a timely manner.”

“I can’t be more happy with the support Blue Sprig Pediatrics receives from ICS. Their team is always very friendly and helpful at the drop of a hat. Thank you for all you guys do for us.”

“Fast service and great Techs!”

“Larry’s the best! He always takes care of us!”

“Brian was very helpful this morning with changing my laptop password! He was also able to get me my laptop in less than a week. Thank you!”

“awesome support as usual”

“pablo works hard to keep me updated on the work being done and issues they are having.”

“They always do the best they can to help! Chris Lee is the best!”

“Great service, bulldog mentality never gives up until the problem has been resolved.”

“Fast, Efficient and Excellent Service”

“They helped us troubleshoot everything. We were able to send pictures back and forth and talk through the issue.”

“Chris always takes the time to help in a very professional, patient and prompt manner. He is very good at troubleshooting and getting us where we need to be.”

“I have not worked with an IT company EVER that is so professional, quick to respond, diligent, and hard working. You do not have to call them a hundred times to get what you need done. Chris Lee was the best!!!!! He called me back to check to see if my ticket was complete, when it was not, he worked it until it was completed! He did an awesome job and his customer service was A-1!!! Keep up the good work!!!”

“ICS was wonderful. Got a new computer installed and Chris Lee took care of getting everything back for me! Super happy.”

“Brian is always a great help. Thanks”

“ICS has always been excellent to work with. Not only are they diligent about following up with requests for help, but their knowledge base regarding all things IT continues to impress me. They are solution driven and efficient in the process. Highly recommend.”

“Great staff; very knowledgeable and easy to talk to.”

“Definitely a great company to work with, the fixed some problems with our server that literally no one else was able to help us with. I also really appreciated the way their techs handled themselves while they were at our office.”

“Overall I am quite satisfied with the work that ICS did for us. We used them when we decided to switch from our old phone system, we called it the Monster because of how huge the actual phones were. We switched to voip, which at first seemed like a bit of pain because we had to hook it up to our network and add additional cabling and a few other things, but actually it ended up really saving us a lot time, because it’s now a lot easier to program in new employees and set up new phones for them, or delete old employees extensions and add new voicemail. Everyone in the office is happy with the phones and that’s probably the best part of all of this…no more complaining. I have ICS to thank for that.”

“While i was in Houston last year on a business trip, I had to request the services of ICS due to a Laptop failure.
Steve solved my issue and at a very good rate.
I am ever in Houston again and i need support i would for sure contact ICS again.”

“My company had a big IT project that we needed to get done right away and none of the IT providers we looked at could get it done in the time frame we needed, except for ICS. They came through for us when no one else could and the work they did was really amazing. Now they are managing our network full-time and we couldn’t be happier. Glad to post this review, and would recommend.”

“We just started using these guys for our IT support. I can’t say that things went as smooth as they should have; when they reconfigured our server we were down for nearly an hour and they said it would probably be up to an hour. Having said that, we’ve been up and running for a month now and not a single problem. I’ve also been very impressed with the way they handle our support calls. Our previous support guys always made it feel like it was a hassle to take our calls and sometimes they wouldn’t get back to us for hours at a time, but every time we’ve called ICS they’ve been quick to answer the phone, quick to solve the problem and generally nice people to work with.”