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Mitel has been offering one of the most comprehensive collections of IP telephones to the industry for over four years. The modern appeal of Mitel’s IP phones paired with ergonomically correct designs makes this portfolio one of the leaders in its class. Advanced desktop applications, affordability and a wide selection of peripherals will more than meet the needs of any size organization. Call ICS today to learn more about Mitel’s IP business telephones. 1-281-819-5829



Along with the other members of the 6900 series, the MiVoice 6920 offers flexibility and an outstanding HD audio experience. Optional bluetooth capabilities allows mobile device integration such as contact list synchronization.

Features:

  • 3.5-inch QVGA color display: 320×240 pixel
  • MobileLink mobile device integration (available through optional USB BT dongle)
  • Crystal clear HD audio
  • 18 programmable personal keys
  • 4 Context sensitive soft keys
  • High quality full-duplex speakerphone
  • Corded speech optimized handset
  • Native DHSG/EHS analog headset support
  • USB port for headsets and accessories
  • 2 Gigabit Ethernet ports with PoE
The 6930 model is created with user customization in mind and features support for Bluetooth, USB, and Analog handsets. Mobile phone contacts can be automatically synced to keep updates current on both devices. A mobile device can also be charged using the USB port on the MiVoice 6930, keeping your mobile device ready to go.

Features:

  • Large 4.7-inch color display: 480×272 pixel LCD
  • MobileLink mobile device integration
  • Crystal clear HD audio
  • Mobile phone charging point
  • Embedded Bluetooth 4.0
  • 72 programmable personal keys
  • 5 Context sensitive soft keys
  • Enhanced full-duplex speakerphone
  • Corded speech optimized handset
  • 2 Gigabit Ethernet ports with PoE
The MiVoice 6940 IP Phone offers a range of features and capabilities for the user seeking advanced productivity and communication assistance. A touch-centric interface allows quick and easy navigation, and the 6940 offer the advanced mobile integration features that set the 6900 series apart.

Features:

  • Large 7-inch touchscreen color display: 800×480 pixel LCD
  • Touchscreen keyboard
  • MobileLink mobile device integration
  • Crystal clear HD audio
  • Mobile phone charging point
  • Embedded Bluetooth 4.0
  • 96 programmable personal keys
  • 6 Context sensitive soft keys
  • Enhanced full-duplex speakerphone
  • Cordless speech optimized handset
The Mitel 5304 IP Phone is an entry-level phone with access to Mitel’s IP-based communications platforms. This cost effective phone has two line, dual-port with 40 character backlit displays and works with SIP and MiNet protocols. The 5304 also works within the communication platforms behind the Mitel 3300 and Mitel SX-200 IP Communications Platforms. This phone is also designed for small spaces, like cruise ship cabins, hotel guest rooms, work floors or retail environments.

Features:

  • Two x 20 backlit display (with auto-dimming)
  • Two lines with LED indication: one prime line and one programmable key with LED
  • Eight programmable keys: speed dials, features access codes, paging, conferencing, voicemail access etc.
  • Paging & page receive capability
  • Direct page & group page support
  • Dual-mode: MiNet and SIP support
  • Incoming call visual indication
  • Message waiting indication
  • Adjustable volume / ringing controls
  • Wall-mountable (optional)
  • Multiple powering options (802.3af compliant)
  • ADA-compliant (HAC handset)
  • Small footprint (26.5 cm x 10cm or 10.5″ x 4″)
  • Designed for power conservation: reduces power consumption for overall energy savings
The Mitel 5312 IP Phone is a dual port and dual mode phone designed with a 40 character backlit display and a speakerphone for conferencing capabilities. Supported by Mitel’s IP communication platforms, the 5312 is a user friendly alternative for office workers, IT staff, sales and customer service representatives. The 5312 IP phone can be used in conjunction with Mitel Unified Communicator Express or Mitel Unified Communicator Advanced.

Features:

  • Two-line by 20-character white, backlit, graphics display with contrast control and auto-dimming
  • Twelve programmable multi-function keys with dual-color LED indicators (for speed dialing, line appearances, feature access)
  • Eight function keys: hold, menu, message, speaker, mute, transfer/conference, redial, cancel
  • Browser-based desktop user tool programming for easy access to telephone system features
  • Handsfree speakerphone operation (full duplex)
  • Speed calling
  • Call forward
  • Call hold (place/retrieve)
  • Call transfer
  • Last number redial
  • Do not disturb
  • On-hook dial
  • Off-hook voice announce and handsfree answerback
  • Page send/receive
  • Voicemail access – large message waiting lamp
  • Conference call setup
  • Hearing aid compatible handset
  • Dedicated headset jack
  • Customizable center panel
  • Automatic call distribution (ACD) agent support
  • Chinese characters support
  • Dual mode: MiNet and SIP support
  • Mitel Teleworker Solution support
  • Mitel Wireless LAN Stand and Gigabit Ethernet Stand support
  • UC Express and UC Advanced support
  • Two-position, 35-degree tilting stand for better viewing angle
  • Wall-mountable
  • Multiple powering options (802.3af-compliant)
  • Backwards compatible with previous system platform releases
  • Designed for power conservation: reduces power consumption for overall energy savings
The Mitel 5320 IP Phone is an entry-level phone with an IP infrastructure designed for communications centered companies that need high levels of productivity. The 5320 features full PC integration, a contact center, unified communications, speech recognition and can also be used as an ACD agent. Manageability through remote programming improves productivity and operational costs and makes the 5320 ideal for executives and managers as well.

Features:

  • Large graphics display (160 pixels x 320 pixels)
  • Eight programmable, one-touch, multi-function, self-labeling keys (for speed dialing, line appearances, and feature access)
  • HTML Desktop Toolkit included for applications development
  • Mitel Wireless LAN Stand and Gigabit Ethernet Stand support
  • 12 fixed function keys: menu, hold, message, speaker, mute, transfer / conference, redial, cancel, volume / ringing / contrast up and down, previous page, next page
  • Three context-sensitive softkeys for intuitive feature access
  • Mitel Unified Communicator® (UC) Express and Mitel Unified Communicator® (UC) Advanced support
  • Mitel 5300 Intelligent Directory support
  • Browser-based Desktop User Tool for easier user programming and key labeling
  • Dual Mode: supports Mitel IP (MiNET) and SIP protocols
  • Handsfree speakerphone operation (full duplex)
  • Dual port IP phone (10 / 100 Mb integrated Ethernet switch)
  • Support for Mitel Teleworker Solution, Automatic Call Distribution (ACD) agent and supervisor hot desking, resiliency, Mitel Unified Communicator® (UC) Mobile, and Mitel Dynamic Extension
  • Designed for power conservation: reduces power consumption for overall energy savings
  • Supported on both Mitel Communications Director (MCD) Release 4.0 SP1 or later and Mitel 5000 Communications Processor (CP) Release 3.2 or later
The dual mode Mitel 5324 IP Phone is designed specifically for advanced voice communications, IP-based applications and supports a full range of IP peripherals. Call handling at its best, the 5324 is useful for managers, help-desk, contact centers and professionals. The Mitel IP 5324 is also designed to handle a communication intensive environment with conference units, speech recognition and when combined with Mitel’s Unified Communicator or Mitel Unified Communicator Advanced, it leads to enhanced productivity and business processes.

Features:

  • Two-line by 20-character white, backlit, graphics display with contrast control and auto-dimming
  • 24 programmable multi-function keys with dual-color LED indicators (for speed dialing, line appearances, feature access)
  • Eight function keys: hold, menu, message, speaker, mute, transfer/conference, redial, cancel
  • Browser-based desktop user tool programming for easy access to telephone system features
  • Handsfree speakerphone operation (full duplex)
  • Speed calling
  • Call forward
  • Call hold (place/retrieve)
  • Call transfer
  • Last number redial
  • Do not disturb
  • On-hook dial
  • Off-hook voice announce and handsfree answerback
  • Page send/receive
  • Voicemail access – large message waiting lamp
  • Conference call setup
  • Hearing aid compatible handset
  • Dedicated headset jack
  • Customizable center panel
  • Automatic call distribution (ACD) agent support
  • Chinese characters support
  • Dual mode: MiNet and SIP support
  • Phonebook support on Mitel 3300 IP Communications Platform (ICP)
  • Mitel Teleworker Solution support
  • Mitel Wireless LAN Stand and Gigabit Ethernet Stand support
  • UC Express and UC Advanced support
  • Two-position, 35-degree tilting stand for better viewing angle
  • Wall-mountable
  • Multiple powering options (802.3af-compliant)
  • Backwards compatible with previous system platform releases
  • Designed for power conservation: reduces power consumption for overall energy savings
The Mitel 5330 IP Phone is a full graphic display, next-generation model which is perfect business executives, managers and can be used as an ACD Agent. The 5330 has a built-in HTML toolkit for desktop applications and supports hot desking. The 5330 has 24 programmable keys and is an ideal phone for high communication oriented businesses.

Features:

  • Large backlit graphics display (160 x 320) with auto dimming
  • 24 Programmable, multi-function, self-labeling keys, provided in 3 pages of 8 keys each ((for speed dialing, line appearances, feature access)
  • Wideband Audio Support – ships with a wideband handset (7kz) standard
  • Peripherals and modules support: Line Interface Module, IP Conference Unit, Cordless (DECT) Accessories, Wireless LAN Stand, Gigabit Ethernet Stand
  • 12 fixed function keys: Hold, Settings, Message, Speaker, Mute, Transfer / Conference, Redial, Cancel, Volume/Ringing/Contrast Up & Down, Previous Page, Next Page
  • 3 context-sensitive softkeys for intuitive feature access
  • HTML Desktop Toolkit included for Applications development
  • Browser-based Desktop Tool for easy user programming and key labeling
  • Supports Mitel Unified Communicator® (UC) Express and 5300 Intelligent Directory Applications
  • Dual mode phone: support for SIP and MiNET protocols
  • Handsfree speakerphone operation (full duplex)
  • Dual port IP phone (10/100 Mb integrated Ethernet switch)
  • Language Support: English, French, German, Italian, Portuguese, Spanish, Dutch
  • 802.3af power compliant (IEEE Standard)
  • Supports IEEE 802.1p/q for Voice Quality of Service
  • Designed for power conservation: reduces power consumption for overall energy savings
The Mitel 5340 delivers one-touch phone operation with 48 self programmable keys and is ideal for managers, hot desks and top executives. Also containing and HTML toolkit, the 5340 is the perfect phone for Call Center supervisors and agents. Equipped with wideband audio and call sensitive softkeys, the 5340 can help any large enterprise handling a variety of calls and call flow.

Features:

  • Large backlit graphics display (160 x 320) with auto dimming
  • 48 Programmable, multi-function, self-labeling keys, provided in three pages of 16 keys each (for one-touch access to speed calls, line appearances, features)
  • Wideband Audio Support – ships with a wideband handset (7kz) standard
  • Peripherals and modules support: Line Interface Module, IP Conference Unit, Cordless (DECT) Accessories, Wireless LAN Stand, Gigabit Ethernet Stand
  • 13 fixed function keys: Hold, Settings, Message, Speaker, Mute, Transfer / Conference, Redial, Cancel, Volume/Ringing/Contrast Up & Down, Home Page, Previous Page, Next Page
  • Six context-sensitive softkeys for intuitive feature access
  • HTML Desktop Toolkit included for Applications development
  • Browser-based Desktop Tool for easy user programming and key labeling
  • Supports Mitel Unified Communicator® (UC) Express and 5300 Intelligent Director Applications
  • Dual mode phone: support for SIP and MiNET protocols
  • Handsfree speakerphone operation (full duplex)
  • Dual port IP phone (10/100 Mb integrated Ethernet switch)
  • Language Support: English, French, German, Italian, Portuguese, Spanish, Dutch802.3af power compliant (IEEE Standard)
  • Supports IEEE 802.1p/q for Voice Quality of Service
  • Designed for power conservation: reduces power consumption for overall energy savings
The Mitel 5360 IP Phone is an exciting new addition with desktop capabilities, one-touch access and a color touch display for graphic viewing. An embedded Ethernet connection enables the 5360 to perform in a LAN environment while accessing the bandwidth of a desktop. The 5360 is ideal for management, supervisors or teleworkers and is compatible with the Live Mitel Content Suite.

Features:

  • Seven-inch, backlit, high-resolution (800 pixels x 480 pixels), color, touch-screen display with brightness controls
  • Touch-screen access to features and applications
  • Colorized display content and applications to improve visibility and usability
  • Dual embedded Gigabit Ethernet ports (LAN and PC)
  • 48 programmable, multi-function, self-labeling keys, provided in three pages of 16 keys each (for one-touch access to speed calls, line appearances, features, and applications)
  • Six context-sensitive soft keys for intuitive access to features and functionality
  • Gadget Sidebar provides one-touch access to embedded applications such as Call History, Visual Voice Mail, People, Call Forwarding, Conference application, Brightness options, HTML applications, and the main Phone application
  • Wideband-audio ready – hardware ships with a wideband handset (7kz) standard
  • Peripherals and modules support: Mitel Cordless Handset / Headset, Mitel Line Interface Module, Mitel 5310 IP Conference Unit, Mitel Wireless LAN Stand, Mitel 5610 IP DECT Handset and IP DECT Stand
  • 10 fixed function hard keys: hold, menu, message, speaker, mute, transfer / conference, redial, cancel, volume / ringing / contrast up and down
  • HTML Desktop Toolkit support for applications development
  • Multiple-languages support built-in (English, French, Spanish, German, Italian, Dutch, Portuguese, and simplified Chinese)
  • Handsfree speakerphone operation (full duplex)
  • Supports IEEE 802.1p/q for Voice Quality of Service
  • Compression support: G.711, G.729a
  • Intel® VxWorks operating system allowing a flexible development environment for future feature enhancements
  • Multiple powering options: accepts standards-based (IEEE 802.3af power compliant) power over the LAN via spare pair to signal pair, or supports 48 VDC Ethernet / AC power wall adapter
  • Designed for power conservation: reduces power consumption for overall energy savings
  • Supported on the Mitel Communications Director (MCD) Release 4.0 SP1 or later and the Mitel 5000 Communications Platform (CP) Release 4.0 or later
Mitel’s 8602 Softphone is designed to run with a PC, allowing remote connectivity without losing key feature from their desktop phone system. The 8602 can be used either as a primary or secondary phone and is configured with the same standards of all 8000 series IP phones. With a minimal learning curve, Mitel’s 8602 Softphone is ideal for temporary, remote or workers that need multiple environments to conduct business.

Features:

  • Feature buttons and icons for easy access to features
  • Six-line display and eight display menu selection buttons that change functions according to the feature selected
  • Tray client that provides graphical representation of the state of the telephone
  • Volume sliders for the microphone and speaker for added control
  • Retractable dial pad to conserve space
  • Mouse and keyboard activated feature control
  • Microsoft XP or Vista operating system support