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Your business needs to have your servers safe, secure, and accessible, and IT services in Houston plays a large role in making that happen. For many businesses, a small in-house IT team is the only support available. This arrangement can lead to all types of troubles. Instead, having 24/7 support from a third party helps keep your servers and websites running smoothly all the time.
Why Monitoring is Important to Your Business
Your company runs on data. This data is stored and accessed from your servers and without it, your business grinds to a halt. Customers are unable to find your business, invoices fail to be sent out, and sales pitches cannot be made. Having your server down for even the smallest amount of time costs your company a great deal. By having your servers monitored 24/7 issues are addressed before downtime occurs. Many faults with servers have telltale signs, and constant monitoring lets you make use of the diagnostic data from your servers.
If the server does fail, the monitoring system provides the information required to troubleshoot and fix the failure in a timely fashion. Keep trails in the diagnostic data help IT technicians find the root cause of the failure, which gets you up and running faster. With the root cause identified, future failures are mitigated with precision.
Constantly monitoring your servers also helps to identify trends in user data and server performance. Knowledge of peak times, server responsiveness, and other key factors help your business make the most of the servers that you do have. By analyzing this data, your company can adjust settings to ensure your customers have access to your website when they want it.
Security of Your Server
Keeping your server up to date is incredibly important. Developers are finding vulnerabilities all the time. In order to address these security weak-points, patches are released regularly to keep your data safe. Monitoring support installs updates regularly and reviews any new releases appropriately. Through active monitoring of your businesses servers, you take a proactive approach to web security. Proactive steps help reduce downtime and risks associated with malicious attacks.
Proper monitoring of your server also blocks many of the attacks that malicious users inflict on servers. There are clear signs for many of the common server attacks, and monitoring addresses these promptly. Breaches in security hurt your company in a variety of ways, including poor public relations and possible lawsuits.
Getting Timely Support
When looking at IT services in Houston, it is critical that your business gets the quality services that your company needs. A monitoring service knows the configuration of your business’ servers and the settings that impact troubleshooting and recover. The familiarity with your specific server setup saves you time when things go wrong. Reducing downtime saves your business money and improves customer satisfaction.
As more business is done through online channels, the importance of servers is ever growing. The right IT services in Houston is critical in making your business happen. At ICS, we provide the support your company needs to keep your clients happy and connected. Contact us for more information.
Further reading
ICS is a Texas-based 40-year-old technology company specializing in Managed IT, VoIP, Video Conferencing and Video Surveillance solutions for US and International businesses. ICS has over 4000 regional installations and specializes in multi-site businesses between 25 and 2500 employees. ICS’s customers enjoy the experience of ICS’s Total Care program which provides clients flat fee services with obsolescence and growth protection. Whether a customer elects to deploy their IT, Video Conferencing or VoIP in the cloud or on the customer’s premise, ICS can provide a full turn-key solution for our clients under one flat monthly fee.