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IT Support For Remote Workers In Houston, Austin and San Antonio
We know that you’d like to keep your business operating no matter what crisis the nation faces. With the right remote work capabilities, you can keep your staff productive and healthy.
Do You Have The Right Technologies In Place For Remote Work?
Both you and your staff need the right tools in order to stay productive. If they’re fighting against non-intuitive software, a bad connection, or anything else tech-related, they won’t be able to get much done from home. It won’t be long before your business’ productivity grinds to a halt.
These tools include:
- Business Communications: Can you monitor your employees’ phone traffic, allowing them to take calls from clients, and make calls on their business lines? You also need software that allows you to record calls in order to track the customers’ experience.
- Productivity Management: You’ll also want to be able to track remote access and logins, allowing you to see when users are actively working.
- Staff Collaboration: Do you have the right solutions in place to allow your team members to collaborate? You should be able to send and receive files, and share desktops in real-time.
You could handle this on your own – if you have the time and expertise, then it’s likely a project you could take care of. But if not, then you need to partner with an IT support provider that can deliver a responsive and reliable range of remote work solutions for your staff – ICS can help.
Further reading
ICS is a Texas-based 40-year-old technology company specializing in Managed IT, VoIP, Video Conferencing and Video Surveillance solutions for US and International businesses. ICS has over 4000 regional installations and specializes in multi-site businesses between 25 and 2500 employees. ICS’s customers enjoy the experience of ICS’s Total Care program which provides clients flat fee services with obsolescence and growth protection. Whether a customer elects to deploy their IT, Video Conferencing or VoIP in the cloud or on the customer’s premise, ICS can provide a full turn-key solution for our clients under one flat monthly fee.