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Technology plays a crucial role in the workplace and it is important to decide which of the IT companies in Houston is the perfect fit for your business. Downtime can cripple businesses of all sizes. Choosing an IT provider that specializes in protecting companies from the vast amount of cyber threats is the first step in limiting the amount of downtime you will face on a daily basis. IT support can help companies in a wide variety of ways, whether it is through remote monitoring, IT security services, or a remote help desk. Here are just a few ways that an IT provider can help your company stay protected in today’s complex IT world:
Around The Clock Support
One of the main advantages of using an IT provider that offers remote help desk support is that you can contact them at any time to receive the help that you need. These technicians can help you solve a wide variety of problems. For example, if your email isn’t loading, they will stay on the line and guide you step by step until the issue is resolved. You can also contact them after normal work hours and will receive the help you need without having to wait until the next business day. Ultimately, around the clock support enables your company to run at optimal levels while only experiencing minimal amounts of downtime.
Security Updates
The IT world can be a dangerous place and it is critical that you receive the latest security updates as soon as they become available. Fortunately, IT companies in Houston allow you to receive security updates on a frequent basis. Instead of reacting to a problem, the vast majority of these updates are proactively preventing a major issue from occurring. On the other hand, companies that do not have an IT provider are at a higher risk of suffering from a cyber attack, as they will be using outdated technology and falling behind their competitors.
Data Backup & Recovery Services
Data backup and recovery services are another added layer of protection for your company. Data can be lost at any moment, whether it is through user error, cyber attacks, or even a natural disaster. Partnering with an IT provider will enable you to take advantage of cloud technology, which allows you to backup important files to an offsite server. If these files are ever lost or destroyed, you can restore the lost files without suffering any significant data loss. You can also change how frequently you want the data to be backed up, whether it is on a daily, weekly, or bi-weekly basis.
Technology offers immense benefits in the workplace, and it is important to choose one of the IT companies in Houston that will best meet all of your needs. ICS is an IT provider that helps companies limit downtime through around the clock support, frequent security updates, and data recovery services. We have a remote help desk that is available at any time to help answer questions and guide you through any IT-related issues. Contact us today and partner with an IT provider that cares about the safety of your business.
Further reading
ICS is a Texas-based 40-year-old technology company specializing in Managed IT, VoIP, Video Conferencing and Video Surveillance solutions for US and International businesses. ICS has over 4000 regional installations and specializes in multi-site businesses between 25 and 2500 employees. ICS’s customers enjoy the experience of ICS’s Total Care program which provides clients flat fee services with obsolescence and growth protection. Whether a customer elects to deploy their IT, Video Conferencing or VoIP in the cloud or on the customer’s premise, ICS can provide a full turn-key solution for our clients under one flat monthly fee.