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The IoT (the Internet of Things) is a term used to describe the internet-enabled devices and sensors that we’re seeing more and more, which are changing the way we do business. IT services providers in San Antonio and beyond are leading the way in helping small businesses take advantage of these gadgets in the same way that larger companies already are. It makes sense for small businesses to incorporate these devices into their everyday working habits and during interactions with clients, so they can save money, enhance customer relations, and remain at the forefront of new products and services.
Money Saving Benefits
Many devices and sensors can save your company money, including smart lights, security gadgets, and heating that turns on when staff is in the building, and automatically turn off when they leave. These security devices can help eliminate the need for security guards because you can install automatic locks on your doors with or without security cameras. They can either send a message to a mobile phone if there’s any unauthorized activity or set off an alarm within the building itself.
Customer Benefits
Your relationship with your customers can also benefit from the increased ability to analyze their buying patterns, as well as analysis for almost every dealing you have with them. With the introduction of RFID tags, it’s now possible to follow inventory from manufacturer to customer. Being able to update a client about when their delivery is expected can go a long way in making them happy and ensuring repeat business. It’s also possible to enhance a shopping experience with the introduction of Bluetooth technology within a store. It can create personalized content like money-off coupons that can be sent directly to customers’ phones as soon as they enter your premises.
Security Considerations
Unfortunately, with added technological advancements come increased security implications. Hackers are constantly trying to find a way into the infrastructure of companies to steal data or introduce problems like viruses or ransomware. And unless the internet-enabled devices you’re using have been installed with security in mind, they can be an easy way in for hackers. This is why it’s safer to consult an IT services provider in San Antonio if you’re thinking of using any of these devices, as they can ensure that your business and your customers stay safe and secure.
Some of the issues include analyzing the type of data collected and how it’s protected, making sure passwords are secure and that backups are comprehensive and frequent, ensuring software updates are carried out when required, and making sure any connection with your IT infrastructure is kept separate and secure from these devices.
If you want to join the Internet of Things so that your company can save money and improve your business relationships, call an IT services company in San Antonio such as ICS. We can help make sure you’re protecting your IT systems, sensitive data, and customer information. We can provide you with the ultimate security solutions for all your devices. Contact us today!
Further reading
ICS is a Texas-based 40-year-old technology company specializing in Managed IT, VoIP, Video Conferencing and Video Surveillance solutions for US and International businesses. ICS has over 4000 regional installations and specializes in multi-site businesses between 25 and 2500 employees. ICS’s customers enjoy the experience of ICS’s Total Care program which provides clients flat fee services with obsolescence and growth protection. Whether a customer elects to deploy their IT, Video Conferencing or VoIP in the cloud or on the customer’s premise, ICS can provide a full turn-key solution for our clients under one flat monthly fee.