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Many small and mid-sized businesses (SMBs) find it is becoming harder for their IT teams to keep up with the fast-moving world of security and cloud-based technology. What small businesses do to solve this problem is that they outsource their IT needs to Houston IT companies. Managed service providers (MSPs) have specialized experts in all the necessary disciplines that companies need to be successful in the 21st century. But how do you know what skills you are looking for to find the best MSP for you? If you can find a company that displays some of these characteristics, then you should be well on your way to finding that perfect MSP:
Keenness to Learn
A good MSP will have staff that are keen to learn about your business. This includes the day-to-day work you do and also where you would like to be in the future. Find an MSP that knows how they can help you and shows that they aren’t just expecting to deliver a one-size-fits-all approach.
Proactive
If Houston IT companies can demonstrate that they will be searching for potential problems or weaknesses in your systems rather than just waiting for disasters to happen, this is a huge benefit. With cybercrime on the increase and the devastating issues hackers can cause, a proactive approach will ensure you are better prepared in the event of an attempt to infiltrate your company.
Teaching Skills
Your employees are often the weakest link when it comes to security issues, and there are many aspects they need to look out for to protect your company from hackers. Ideally, an MSP will have excellent teaching skills and will be happy to share those with your employees to ensure best practices through thorough education programs.
If you would like to know more about excellent Houston IT companies, contact us at ICS. We would be delighted to get to know you and your company, so put your trust in us, and the experience our IT experts have will benefit your current IT needs, as well as supporting your infrastructure well into the future.
Further reading
ICS is a Texas-based 40-year-old technology company specializing in Managed IT, VoIP, Video Conferencing and Video Surveillance solutions for US and International businesses. ICS has over 4000 regional installations and specializes in multi-site businesses between 25 and 2500 employees. ICS’s customers enjoy the experience of ICS’s Total Care program which provides clients flat fee services with obsolescence and growth protection. Whether a customer elects to deploy their IT, Video Conferencing or VoIP in the cloud or on the customer’s premise, ICS can provide a full turn-key solution for our clients under one flat monthly fee.