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Network Operation Centre (NOC) is an integral function of IT support in Houston and most businesses are now embracing it. All businesses, regardless of the type of ventures, have their digital devices networked together for easier workflow. It’s for this reason that having an NOC is inevitable.
An NOC performs numerous IT functions such as system monitoring, coordination of network problems and changes, and IP addresses and domain name management.
The big question that business directors ask is whether to outsource to managed services providers or simply to have in-house NOC. Having an in-house IT team has the benefit of working with familiar people that you can trust. On the other hand, hiring managed service providers also has numerous profits, especially for small to medium-sized businesses.
Here are some of the benefits of outsourcing IT support in Houston:
Keeping Focus on Your Core Business
Outsourcing managed services ensure that the complex IT issues are taken care of by professionals, giving you time to focus on initiatives that will see the growth of the enterprise.
Security
Outsourcing for managed services is a security measure to ensure that you have personnel who know, for example, the PCI compliance standards and, hence, can reduce the risks that are associated with credit card numbers, client data, and other sensitive information.
Control IT Costs
No business wants to spend unnecessarily. Thus, if there’s a chance to spend less, it’s readily embraced. Outsourcing cuts cost tremendously. You only pay for services when there’s a problem to be solved, as opposed to having an in-house team that will be paid whether there was a problem or not. Thus, companies prefer outsourcing to reduce ownership costs and reduce downtime.
Reduced Labor Costs
It’s cheaper to outsource, as you will spend just a little portion of what you would’ve spent if you had your own in-house IT team. It can be quite costly to hire and train an IT team and this makes outsourcing the better option.
Reduced Risk
Each business enterprise has a certain level of risks associated with changes in government regulations, markets, financial conditions, competition, and technology. Outsourced managed services assume these risks and even manage it for you. They’re more experienced in their areas of expertise and they can decide how to avoid risk with their industry-specific knowledge on security and compliance issues.
Experienced Personnel
A qualified employee doesn’t necessarily mean experienced. An in-house employee is a bit limited and may not be familiar with certain IT problems. Outsourcing from an IT company will see to it that you get an experienced person who is familiar with all problems.
Keep the Same Level with Big Companies
It’s obvious that small businesses may not be able to afford an in-house NOC. That notwithstanding, they can still play on the same level by simply outsourcing the same services that the big companies are getting.
Having considered the benefits of outsourcing, ensure that your provider is qualified, experienced, and certified. If you’re looking for managed services providers, ICS has all the solutions you need. We provide IT support in Houston and we’re here to give you only high-quality services. Contact us today for more information.
Further reading
ICS is a Texas-based 40-year-old technology company specializing in Managed IT, VoIP, Video Conferencing and Video Surveillance solutions for US and International businesses. ICS has over 4000 regional installations and specializes in multi-site businesses between 25 and 2500 employees. ICS’s customers enjoy the experience of ICS’s Total Care program which provides clients flat fee services with obsolescence and growth protection. Whether a customer elects to deploy their IT, Video Conferencing or VoIP in the cloud or on the customer’s premise, ICS can provide a full turn-key solution for our clients under one flat monthly fee.