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Why Flat-Rate Services Make Sense
IT companies in Houston that offer flat-rate solutions are going to give businesses more for less, as long as they are reputable. You need to ensure that you’re working with the right organization. Remember, Halloween is right around the corner. You know what’s spookier than a normal person under a ghoulish mask? A normal person mask over a ghoul. This is a situation that could be tied in an allegorical sense to an IT company that operates in an underhanded way. There are always going to be such companies, and you need to do your homework to avoid them. One big way to help filter out IT support that’s likely to be less than helpful is to avoid strictly break-fix providers.
Now, there are some organizations that offer both break-fix and flat-rate solutions–this is comprehensive service. However, if the group only offers break-fix, you’re basically paying for a middleman to secure vendors for you. Furthermore, they’re going to fix problems that could have been prevented.
Flat-rate services basically leverage a system of monitoring and support that has varying levels of continuity. You can secure flat-rate solutions where all systems are proactively monitored and maintained, or you can meter maintenance. Often, the best organizations are going to give you a choice on how you want your services to be.
Some Considerable Flat-Rate Advantages
Flat-rate services catch problems before they compromise systems. It’s the difference between completing regularly scheduled maintenance on your car and driving it until it breaks down. Break-fix solutions depreciate your investment more quickly.
IT companies in Houston providing flat-rate services bring clients a number of advantages, including:
- Expedited Service Delivery
- Proactive Monitoring and Support
- Automated Patching and Updates
- Cutting-Edge Security Solutions
- Continuously Available Help Desks
- Predictable Budgeting
When your systems are continuously monitored, it makes it a lot easier to either fix a problem remotely or get service personnel to your site. Automated patches and support keep you protected as much as possible, including against the latest cybercriminal malware. There are always new viruses making circulations across the web. If you want to stay clean, you need an organization that is continuously on top of security trends, and flat-rate support often has this quality. Many problems a network will face come from the cybercriminal side of things. It becomes incumbent on flat-rate providers to simultaneously offer security solutions.
Additionally, flat-rate IT is more likely to be provided by a company who has 24/7 help desk solutions. It turns out there are quite a few operational issues that are resolvable remotely. As long as there is help desk support, the vast majority of clients will be taken care of swiftly.
Finally, flat-rate means flat-rate. You pay the same thing on a monthly basis. This means you can budget your IT months and even years in advance–just put a little aside for Factor X.
When it comes to IT companies in Houston, ICS offers top-tier flat-rate support. Contact us to continuously safeguard your systems. Our team of dedicated professionals has diverse experience in maintaining networks with a greater level of cost-effectiveness and security. Please contact us to get the kind of support you can perpetually rely on.
Further reading
ICS is a Texas-based 40-year-old technology company specializing in Managed IT, VoIP, Video Conferencing and Video Surveillance solutions for US and International businesses. ICS has over 4000 regional installations and specializes in multi-site businesses between 25 and 2500 employees. ICS’s customers enjoy the experience of ICS’s Total Care program which provides clients flat fee services with obsolescence and growth protection. Whether a customer elects to deploy their IT, Video Conferencing or VoIP in the cloud or on the customer’s premise, ICS can provide a full turn-key solution for our clients under one flat monthly fee.