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IT support providers in San Antonio are offering a number of security solutions worth considering. There is such a thing as an incident response plan (IRP). Additionally, there is something called vulnerability analysis (VA). Something that rather combines the aspects of both is incident response management (IRM). There is no good having an IRP that is not silhouetted by IRM. IRM requires understanding existing IRPs and knowing how to put them into action. This requires practice and professionalism. There is an old saying that goes something like “a billion commendations and one mistake, and nobody remembers the positives.” The right IRM solution will be undetectable, only being noticed if some mistake is made. Aspects of such a solution will likely include:
- Vulnerability analysis (VA)
- Design of an appropriate IRP
- Application of data accrued through VA and IRPs
- Preventative strategy
- Everything Together
IT support providers in San Antonio apply VA and IRP to build a comprehensive preventative strategy against cybercriminal intrusion. The key out of the bullet points earlier listed is the application. This cannot happen theoretically or in a vacuum. It is going to require regular drills and testing of one variety or another. Granted, you are likely not going to need such tests daily. It is all going to depend on the size and scope of your operations as well as how integral a part technology plays. The right MSP will examine your organization to see where vulnerabilities lie and determine how to apply a comprehensive IRM solution.
Multiple Systems of Operation
One popular strategy is using two systems for operation; one that is primary, and another one that acts as the backup. Today’s technological world increasingly predicates around-the-clock operations. It is incumbent on many organizations that they are available anytime. Still, there are operational saturation points.
For many vice-driven groups, high volumes of traffic are more likely after the traditional “workday” which takes place from nine in the morning to five in the evening. This means their low-traffic time is in the middle of the day. However, for most traditional businesses, the 9-to-5 slot is going to be where high levels of operational saturation exist. The night shift will be the best time to run drills and test IRM solutions.
The right IRM solution will maintain operational ability even in the face of a concerted incidental attack. So one final consideration here is, at least one time at a recurring interval throughout the calendar year, an IRM strategy of application post-incident must be put into play during hours of high volume. If the MSP you are working with has done their job right during off-hour periods of operation, then the right solution can be put to a test during the middle of the day without any trouble. However, whether or not this is feasible depends on your organization.
Securing Reliable IRM
The right MSP can examine your situation and give the best input for or against certain IRM strategies. IT support in San Antonio through ICS will help apply such solutions in a cohesive, effective, and appropriate manner to a diversity of businesses. Contact us for IRM solutions that you can rely on.
Further reading
ICS is a Texas-based 40-year-old technology company specializing in Managed IT, VoIP, Video Conferencing and Video Surveillance solutions for US and International businesses. ICS has over 4000 regional installations and specializes in multi-site businesses between 25 and 2500 employees. ICS’s customers enjoy the experience of ICS’s Total Care program which provides clients flat fee services with obsolescence and growth protection. Whether a customer elects to deploy their IT, Video Conferencing or VoIP in the cloud or on the customer’s premise, ICS can provide a full turn-key solution for our clients under one flat monthly fee.