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Unified Communications
In today’s fast-moving and highly interconnected environment, it’s critical for businesses to collaborate effectively, reliably and seamlessly. Unified Communications will help you do this.
What Is Unified Communications?
Unified Communications (UC) is a collection of communication technologies that work together, smoothly and securely. It provides real-time collaboration and a communications environment where you can reach your colleagues, customers or partners using a number of devices and media.
Imagine getting a phone call on your office phone then seamlessly transferring it to your mobile phone while you head to a client meeting. With Unified Communications, you can take your business phone number, chat and voicemail anywhere.
Why Do You Need Unified Communications?
To be their most productive, your employees need a reliable and secure Unified Communications solution that integrates voice and other collaboration tools like instant messaging, web conferencing, and user presence across all devices – mobile or desk.
By converging these devices and communication methods on a single product, we simplify the complexity and enable your employees to work more productively:
- Collaboration Tools
- Mobility Apps
- VoIP Phones
- Contact Center
- Business Analytics
- Call Recording
- Web Conferencing
- CRM Integrations
- IM/ Chat
- Voicemail
Your Unified Communications Solution Will Be Customized Just for You
Unified Communications is available in Private Cloud, Public Cloud, Hybrid or On-Premise deployments. We know that one size does not fit all and that every business is unique. That’s why our UC experts will partner with you to build a customized solution that improves efficiency, lowers costs, and ensures that you receive the full benefits from your Unified Communications solution.
Further reading
ICS is a Texas-based 40-year-old technology company specializing in Managed IT, VoIP, Video Conferencing and Video Surveillance solutions for US and International businesses. ICS has over 4000 regional installations and specializes in multi-site businesses between 25 and 2500 employees. ICS’s customers enjoy the experience of ICS’s Total Care program which provides clients flat fee services with obsolescence and growth protection. Whether a customer elects to deploy their IT, Video Conferencing or VoIP in the cloud or on the customer’s premise, ICS can provide a full turn-key solution for our clients under one flat monthly fee.